Hotel Distribution System & Connectivity Made Easy
D-EDGE Smart Channel Manager Increases Efficiency
Rooms Inc Semarang by ARTOTEL, located in the prime area of the business district in Semarang, intertwines technology and lifestyle. A tap on the guest’s smartphone-connected through an integrated technology system allows for self-check-in and to also chat with the hotel’s Guest Relations Officers directly. Rooms Inc Semarang selected D-EDGE to increase efficiency in its hotel distribution system with D-EDGE Smart Channel Manager.
Challenges
- To be able to obtain real-time inventory and price updates on all OTA distribution channels.
- To have easy-to-use tools for remote access when out of office and on the go.
- Able to auto-yield pricing to increase revenue with a simple revenue management tool.
- Able to connect to Hotel Property Management System (PMS) & Booking Engine.
- Local support is available to address any technical challenges.
Solutions
- Smart Channel Manager has a real-time push for inventory and price updates to OTAs.
- The user-friendly Mobile app makes remote access on the go convenient.
- The ‘Little Yielder’ feature allows hotels to increase or decrease prices based on room allotment business rules. It can also automatically close out selected channels when required.
- Seamless connectivity to increase hotel distribution system efficiency.
- Locally based support team available in the local language.
The Smart Channel Manager has increased efficiency in our hotel distribution system. The easy to use system pushes real-time inventory and price updates to all OTA channels. The remote access of the system to monitor room booking and price yielding a la minute allows us to capture business opportunities. In addition, the local support is only a phone call away for any technical challenges.
Strategies
- Implemented the Smart Channel Manager to increase the availability of hotels on more online distribution channels.
- Connecting PMS to push real-time allotment to maximise revenue.
- To minimise disparity on online distribution channels.
Stability
100%
Channels update success rate
Zero
overbooking encountered
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